The Cultural Survey is part of the Credit Department Overview module, and is an on-line, anonymous audit of your organisation's credit control system, analysing two key factors:

(i) the effectiveness of the systems you have in place and your employee's ability to understand and use them
(ii)your team's motivation and commitment to the organisation which will be directly influenced by the way they believe their needs are met within the organisation.
This diagram illustrates the steps involved in undertaking an anonymous survey on your department. Click on any of the steps for more information.